Returns and Exchanges

If there is an issue with any purchase, please contact us immediately via email ( or at 732-899-1064

Refunds on coffee products must be requested within 10 days of purchase.

Refunds/Exchanges on ALL accessories must meet the following criteria

- Items must be UNUSED, and in original packaging.

- Refund process must be started within 14 days of purchase.

- After 14 days from purchase date, store credit will be provided.

- After 30 days, NO refunds will be provided.

*All returns and exchanges are at the sole discretion of Pinnacle Coffee Co and determinations are final*